Booking & Cancellation policy.

Thank you for choosing to work with me. Each session is thoughtfully prepared to create a safe, supportive and meaningful experience. The following policy helps ensure appointments run smoothly and that dedicated time is available for all clients.

Full payment is required at the time of booking to secure your appointment. Your appointment is considered confirmed once payment has been received.

New clients are asked to complete all intake, consent and disclosure forms before their session.

Forms are an important part of the therapeutic process and help me prepare for our work together.

I believe healing should be accessible wherever possible. Payment plans may be available for selected services. If financial circumstances are a barrier, please reach out prior to booking to discuss available options.

I understand that life can be unpredictable and unexpected situations may arise. If you need to reschedule or cancel your appointment, I kindly ask for at least 48 hours' notice.

Appointments cancelled or rescheduled with more than 48 hours' notice may be transferred to a future appointment. 

Changes made within 48 hours of the appointment time are generally non-refundable, as this time has been specifically reserved for you and is difficult to fill at short notice which I am sure you can understand but in saying this, I understand somethings cannot be helped  so please contact me as soon as possible.

Please note missed appointments or failure to attend without notice are non-refundable.

Life happens! If you arrive late, your session will still finish at the scheduled time so that I can honour the appointments of other clients. Whenever possible, I will do my best to make the most of the time available.

For online appointments, please ensure you have:
A private and comfortable space.
A reliable internet connection.
Freedom from interruptions where possible.

Meaningful change happens through collaboration. By booking a session, you are making a commitment to yourself and your healing journey, and I am making a commitment to hold dedicated space for you.

Thank you for respecting these boundaries, which allow me to provide the highest level of care and support to all clients.

By booking an appointment, you acknowledge that you have read and agree to this Booking & Cancellation Policy. Thankyou kindly.

My services are not an emergency service. If you are experiencing a mental health crisis, are at risk of harm to yourself or others, or require immediate support, please call 000 or attend your nearest Emergency Department.

If you require urgent emotional support, please contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

You are not alone.